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GAFENCU E-COMMERCE TERMS AND CONDITIONS

GENERAL

All services, shipments and special promotions are based only on these Terms & Conditions. Any user’s terms and conditions deviating from provided Terms & Conditions do not apply unless stated explicitly by GAFENCU in written form.

  1. The presentation of goods on our website is not regarded as a binding offer for the conclusion of contract with GAFENCU. It is solely regarded as a not binding offer to purchase the goods from GAFENCU. The offer on iGafencu.com addresses only full aged users.
  2. When you choose the goods that you would like to purchase, they will first be put into your shopping cart. The contract between you and GAFENCU is not concluded after you fill out shipping and payment details and click on “PAY NOW” button. Before completing your order, you have a chance to check all the details and to change any information if necessary.
  3. Once you click on “PAY NOW” button, you will receive an email acknowledging the details of your order (confirmation email). The email is sent to the email address registered. This email is NOT an acceptance of your order, just a confirmation that we have received it.
  4. The contract between you and GAFENCU will be completed when GAFENCU explicitly confirms the acceptance of your order within two weeks’ notice of acceptance. The shipping of the goods and the confirmation that the goods have been shipped to the address provided equals the explicit acceptance of the order.
  5. We reserve the right not to accept your order in the event, for example, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn. In this case the contract cannot be regarded as concluded. We will email you to inform you that we have not accepted your order. If you have already paid for the goods, we shall refund the full amount as soon as we are able.
  6. We do not store the contract text. The information regarding the conclusion of contract can be found in the order confirmation email, in the notice of acceptance and in General Terms & Conditions.

SHIPPING CONDITIONS, PRICES AND SHIPPING COSTS

  1. If not otherwise stated on iGafencu.com the shipping takes place to the address provided within 1-10 business days after the payment has been made or after the contract has been concluded.
  2. If you would like the order to be shipped to a country outside the Hong Kong region, additional customs duties and taxes may apply as soon as the order arrives to the delivery country. GAFENCU has no influence on this.
  3. When the order is placed with billing or delivery address outside Hong Kong region or if payment risk exists, GAFENCU reserves the right to carry out the delivery only after the receipt of payment including the shipping fee, if applicable.
  4. All prices on iGafencu.com for the delivery inside the Hong Kong Region are inclusive of VAT and exclusive the shipping fee. If the delivery takes place to the country outside the Hong Kong Region (third party country), the prices on iGafencu.com may include additional duties.
  5. The shipping fee depends on the city/country and the shipping type.

 

PAYMENT CONDITIONS

  1. GAFENCU accepts different types of payment (for example PayPal, credit card payment). However not all payment types may be available for you. If the payment is carried out by an external payment provider (for example PayPal) only terms and conditions of this particular payment provider are applied to the payment process.
  2. The customer is barred from a set-off if the counter claim has no legal backing, was not unanimously decided upon, and is not undisputed or if a separate claim for damages is covered in the same sales contract.

 

RIGHT OF CANCELLATION

You have the right to cancel your order within 14 days without giving any reason. The cancellation period is fourteen days from the date on which you or a third party named by you, who may not be the carrier, have taken possession of the goods.

To exercise your right of cancellation, you must inform us, [Total Media Limited, Room 1801, Hong Kong Plaza, 188 Connaught Road West, Hong Kong; Tel. (852) 3583 3379; E-mail: shop.hk@itotalmedia.com] of your decision to withdraw from this contract through means of an unambiguous declaration.

In order to observe the cancellation period, it is sufficient that you send notice of cancellation before the cancellation deadline.

Consequences of cancellation

If you cancel this contract, we are under obligation to reimburse all the payments that we have received from you, including shipment costs (with the exception of the additional costs arising from your choosing a type of shipment other than the most favorable standard shipment offered by us) without undue delay and at the latest within fourteen days from the date on which we receive notification of your cancellation of this contract. For this reimbursement, we will use the same payment method that you used for the initial transaction, unless we explicitly agree otherwise with you; you will in no event be charged fees for this reimbursement.

We may withhold the reimbursement until we have received the goods back or until you have demonstrated that you have returned the goods, whichever happens first.

You must send back or hand over the items without undue delay and in any event no later than fourteen days from the date on which you notify us of cancellation of this contract. The deadline is met if you send back the goods before the end of the fourteen-day period.

You will bear the direct cost of returning the goods.

You will only be liable to pay for any diminished value of the items resulting from your handling the items for reasons other than what is necessary for ascertaining the condition, nature and functioning thereof.

RETENTION OF TITLE

The goods delivered remain property of GAFENCU until full payment has been made.

PRIVACY POLICY

Generally, you can browse our website without providing any personally identifiable information. Personally identifiable information is any information that may be used to identify an individual, including, but not limited to your: name; home, billing or other physical address; email address; phone number or other contact information; and a credit card number and expiration date. In the event you register with GAFENCU, you are giving us your consent to the collection, use, and disclosure of this personally identifiable information in accordance with the terms of this privacy policy.

GAFENCU will not sell, trade, or rent your personally identifiable information to third parties, unless you have granted us permission to do so. We may, however, share your personally identifiable information with authorized third-party service providers. Examples of authorized third parties that we may share your personal information with include, but may not be limited to: web hosting companies, shipping companies, third party consulting or marketing firms, and e-mail service providers. Additionally, if you use a credit card or other financing alternative to place an order with GAFENCU, to confirm and process your order we will share your personally identifiable information with such financing company. These third parties only receive personally identifiable information if such information is needed to perform their function(s), and they are not authorized to use any personally identifiable information for any other purpose(s).

INTELLECTUAL PROPERTY

Please note that the information represented on iGafencu.com (including but not limited to photographs and images, logos and texts) are intellectual property and protected by applicable legislation. Any commercial use, including the reproduction, modification, distribution and transmission of any content impinges upon the rights of GAFENCU or third parties and may result in taking legal action, including compensation and injunctive relief.